Policies

Original Art

All purchases made on this site are original artworks created by Carina Sanders. Original artwork, prints, greeting card designs and all other products featured in the shop remain the exclusive property of Carina Sanders and are protected by U.S. and international copyright laws. Images may not be reproduced, copied, transmitted, or manipulated without written permission.
Custom art requests are open to the artist's interpretation, and while I will do my best to capture the details or personality of your subject, it is open to interpretation and an identical likeness is not guaranteed.
Creating custom art takes time and turnaround time will vary based on several factors, such as complexity of the request and my work schedule, among other things.
While I use a fixative to finish the charcoal drawing when it is done, it will still smudge. Please take care when opening and handling prior to framing.
The artist retains the right to use the image for portfolio, promotional, and preproduction purposes. Exceptions apply.

Customer information will not be sold or shared.
Customer and payment information will be shared to the extent that it is needed to process payments.
Payments are processed using an accredited e-com payment service that has security measures in place.

Custom artwork originals are non-refundable.
All sales are final.
- If your item arrives defective, please contact us within 14 days of the purchase date and we will work to make it right.

Shipping is available to continental U.S. only, excluding Alaska, Hawaii, and all off-shore U.S. territories, including Puerto Rico, and Guam.
The cost of shipping will vary based on ship to address.
Please note all print-on-demand orders are fulfilled and shipped by Printful and will typically ship within 4-10 business days.
- Unframed prints will ship rolled and will require gently unrolling prior to display.

I reserve the right to adjust pricing of products as needed.
Please note that print-on-demand pricing takes into consideration the cost of materials and services provided by Printful.

Please reach out PRIOR to your purchase if you have any questions or concerns using the Pricing and Contact Page.